Coaching Corner

Telephone / Webinar Panels

For each of the Coaching Panel discussions, we’ve identified the topic, date and time, panel questions, panelists (to be confirmed), and available resources for additional information.  Some organizations are continuing discussions among their own members after the calls. To encourage this, we also list some follow up discussion topics.   find this information by clicking on Agenda for a session at the Live Audio & Archives tab of the Coaching Corner.  Materials for upcoming sessions are generally available 10 days in advance of the session.

We encourage you to ask questions for the panel discussions. If you prefer, you may submit questions anonymously via email cal-icma@donmaruska.com either in advance or during the panel discussion. As moderator for the sessions, Don Maruska will pose the emailed questions to the panelists.

To participate in a panel discussion, simply call 646-519-5883 [callers' PIN 7592#] at the designated time. Note: webinars require advance registration to connect to the video.  Please see details for the webinars at Agenda for a particular session at the Live Audio & Archives tab of the Coaching Corner.

For completed sessions from 2008 and later, please go to the Live Audio & Archives tab of the Coaching Corner.

For completed sessions from 2007, click on the digital recordings below. Recordings of sessions from previous years appear under the "Additional Resources" tab of the "Coaching Corner."

2009 Coaching Program Telephone / Webinar Panel Schedule

Save These Dates to Boost Your Career!

The 2009 Cal-ICMA Coaching Program offers many tools to help you advance in your career.  Please be sure to enter these telephone panel sessions in your schedule for 2009.  Check http://cal-icma.org/coaching for more resources.

Future Jobs: How Next Gens Want to Restructure Work
2:00-3:00 p.m. Pacific Time, Wednesday, February 18
[Target Audience Audience: next gen professionals, managers, and interested entrants to the field]

Talent 2.0 -- Hiring and Retaining Good People
3:00-4:00 p.m. Pacific Time, Thursday, March 5
[Target Audience: local government professionals, managers, and HR support]

Restructuring Local Government Finance and Delivery – Best Practices (webinar cosponsored with CSMFO)
2:00-3:30 p.m. Pacific Time, Thursday, March 19
[Target Audience: analysts, general managers, and finance professionals]

Why Good People Don’t Succeed (or worse, get fired)
3:00-4:00 p.m. Pacific Time, Wednesday, April 22
[Target Audience: employees, managers, and interested entrants to the field]

Using Your Management Style Effectively (webinar cosponsored with CSMFO)
2:00-3:30 p.m. Pacific Time, Wednesday, May 13
[Target Audience: all MMANC and MMASC members and CSMFO members who have received profile reports]

Advancing Your Career in Tough Times
3:00-4:00 p.m. Pacific Time, Thursday, May 28
[Target Audience: aspiring, mid-level, and senior managers]

Diversity Success Strategies – Personal and Organizational
2:00-3:00 p.m. Pacific Time, Thursday, September 10
[Target Audience: professionals with diverse backgrounds and managers who work with them]

Building Awesome Talent – Talent Development Conversations, Growth Opportunities, and Knowledge Transfer (webinar cosponsored with CSMFO)
2:00-3:00 p.m. Pacific Time, Wednesday, September 30
[Target Audience: all employees/managers]

Seasons in Your Career – Issues, Opportunities & Choices
3:00-4:00 p.m. Pacific Time, Wednesday, October 14
[Target Audience: aspiring, mid-level and senior managers]

What Would You Do? – Case Studies, Team Responses & Audience Polling (special Cal-ICMA interactive webinar) 
2:00-3:30 p.m. Pacific Time, Wednesday, November 4
[Target Audience: all employees and managers]

2008 Coaching Program Telephone / Webinar Panel Recordings

Navigating Your Career — Challenges and Opportunities

3:00 to 4:00 p.m., Wednesday, February 20, 2008

Click here for the Audio Recording of the February 20 Cal-ICMA Telephone Panel on Navigating Your Career -- Challenges and Opportunities.

Building a Solid Foundation for Career Success

2:00 to 3:00 p.m., Wednesday, March 12, 2008

Click here for the Audio Recording of the March 12 Cal-ICMA Telephone Panel on Building a Solid Foundation for Career Success.

Maintaining Balance and Satisfaction in Demanding Jobs

3:00 to 4:00 p.m., Thursday, March 27, 2008

Click here for the Audio Recording of the March 27 Cal-ICMA Telephone Panel on Maintaining Balance and Satisfaction in Demanding Jobs.

Strategies for Civic Engagement, Community Building, and Results

3:00 to 4:00 p.m., Thursday, April 17, 2008

Click here for the Audio Recording of the April 17 Cal-ICMA Telephone Panel on Strategies for Civic Engagement, Community Building, and Results.

Mastering Finance in Local Government (Webinar)

2:00 to 3:00 p.m., Thursday, May 1, 2008

Click here for informational materials from this May 1 Telephone Panel / Webinar on Mastering Finance in Local Government.

Developing in Your Own Organization — You Don’t Have to Leave to Succeed

3:00 to 4:00 p.m., Thursday, May 22, 2008

Click here for the Audio Recording of the May 22 Cal-ICMA Telephone Panel on Developing in Your Own Organization - You Don't Have to Leave to Succeed.

Negotiating Your Employment Deal

2:00 to 3:00 p.m., Wednesday, September 17, 2008

Click here for the Audio Recording of the September 17 Cal-ICMA Telephone Panel on Negotiating Your Employment Deal.

Why Having Fun Helps — Humor in the Workplace

2:00 to 3:00 p.m., Thursday, October 2, 2008

Click here for the Audio Recording of the October 2 Cal-ICMA Telephone Panel on Why Having Fun Helps - Humor in the Workplace.

Promoting Economic Vitality -- Keeping the Coffers Full (Webinar)

3:00 to 4:00 p.m., Wednesday, October 15, 2008

Click here for the Audio Recording of the October 15 Cal-ICMA Telephone Panel / Webinar on Promoting Economic Vitality - Keeping the Coffers Full.

Leading for a Sustainable Future

3:00 to 4:00 p.m., Thursday, November 6, 2008

Click here for the Audio Recording of the November 6 Cal-ICMA Telephone Panel on Leading for a Sustainable Future.

2007 Coaching Program Telephone Panel Schedule

Hot Opportunities in Local Government and How to Get Them

3-4 p.m., Thursday, February 22

[Target audience: people interested in long-term management track and especially aspirants to director and executive level positions]

Questions covered:
  1. What are the most appealing jobs in California local government?  [describe opportunity, responsibilities, salary and benefits, etc.]
  2. How do you find out about them?
  3. What does it take to get these positions?
  4. What’s the outlook for future opportunities and what are the talent sources likely to fill them?

Click here for the Audio Recording of the February 22 Cal-ICMA Telephone Panel on Hot Opportunities in Local Government and How to Get Them.

Making a Difference and Having Fun—Next Gen Success Stories

2-3 p.m., Wednesday, March 14

[Target audience: all up and comers; managers who want to engage Gen X and Gen Y more effectively; and people potentially interested in the profession]

Questions covered:
  1. Who’s making a difference and having fun doing it?
  2. How did they find or create these opportunities?
  3. What can others do to enhance their job satisfaction?
  4. What steps would facilitate more Gen X and Gen Y talent having great opportunities like these?

Click here for the Audio Recording of the March 14 Cal-ICMA Telephone Panel on Making A Difference and Having Fun - Next Gen Success Stories.

Succession Planning—Best Practices and Practical Tools You Can Use Today

2-3 p.m., Thursday, March 29

[Target audience: managers throughout local government and HR professionals]

Questions covered:
  1. What are examples of excellent succession planning?
  2. How can you get started and make effective progress?  What’s a list of key actions? What are potential obstacles and how do you overcome them?
  3. How do you get support from elected officials, Civil Service Commissions, unions, and public?

Click here for the Audio Recording of the March 29 Cal-ICMA Telelphone Panel on Succession Planning.

Use the new, comprehensive resource:  Local Governments Preparing the Next Generation: 28 Case Studies

Keeping Your Career Lively and Rewarding—Strategies for Refreshment and Renewal

3-4 p.m., Wednesday, April 25

[Target audience: mid-career and senior leaders; up and comers interested in career management]

Questions covered:
  1. What are some bumps in career paths and personal life?  How do you work through them?
  2. How do you stay fresh and engaged?  How do you know when it’s time to change?
  3. What are some personal preventive maintenance strategies that work—a Top 10 List for Professional Vitality?
  4. What resources can you tap for ongoing nourishment and support?

Click here for the Audio Recording of the April 25 Cal-ICMA Telephone Panel on Keeping Your Career Lively and Rewarding.

Tackling the Toughest Issues with Gusto and Grace—Tools That Work

3-4 p.m., Wednesday, May 9 (co-sponsor with CSMFO)

[Target audience: project leaders, managers, and executives]

Questions covered:
  1. What are examples of tough issues and what’s helped resolve them?
  2. How can local government professionals aid elected officials and communities in reaching agreement?
  3. What can you do to avoid problems?
  4. What resources are available to help?

Refer to Ken Hampian's Ten Tips for Tackling Tough Issues.  Ken is the CAO of San Luis Obispo, California.  He was one of three panelists on the May 9, 2007 telephone panel.

Click here for the Audio Recording of the May 9 Cal-ICMA Telephone Panel on Tackling the Toughest Issues with Gusto and Grace.

Break Out Strategies for Up and Comers—Stand Up and Stand Out Successfully

3-4 p.m., Thursday, May 24

[Target audience: people at any stage of their career who want to make some leaps forward]

Panelists:

  • Melissa Grisales, Assistant Human Resources Director, Santa Barbara County
  • Jerry Gruber, General Manager, Water & Power, Big Bear Lake
  • Dan Singer, City Manager, Goleta
  • Bobbi Peckham, Peckham & McKenney

Questions covered:

  1. What has helped people leap forward in their careers?
  2. How do you stand out successfully?  What are the Top 10 Break Out Strategies?
  3. How can you take some prudent risks to advance?  What are typical fears or concerns and how do you overcome them?
  4. What are the Top 10 break out strategies you would recommend?

Click here for the audio recording of the May 24 Cal-ICMA Telephone Panel on Break Out Strategies for Up and Comers.

Topics for Post-Call Group Discussions:

  • Where does our organization need up and comers to step forward? 
  • What works well in our culture to help employees take initiative?
  • What are three things that we can do today to encourage, support, and
    celebrate people moving forward in their careers and service to our
    organization?

Latest Updates in Technologies for Local Government-- (co-sponsor with CSMFO & MISAC)

2-3 p.m., Wedlnesday, September 19

[Target audience: managers who want to use technology effectively internally and externally; tech managers]

Learn how you can use the latest technologies to serve your communities better and work smarter.  See live demonstrations via this special webinar.

Panelists:

  • John Kamensky, Senior Fellow IBM Government Center
  • Kirk Biglione, Oxford Media Works
  • Laura Peabody, CIO, Walnut Creek (and MISAC President)
  • Kristy Schmidt, Employee Relations Mgr., Santa Barbara
  • Jake Hudson, Engineer, Traffic Division, PW, San Luis Obispo
  • Bill Statler, Finance & IT Director, San Luis Obispo

Questions for Panelists:

  1. What tools can you use to communicate with constituents more effectively?
  2. How can technology help you resolve difficult issues in your community?
  3. What technologies can improve your internal operations?
  4. How can you put the technology already on your desktop to better use?
  5. How can you keep up on the latest trends?

Click here for the audio recording of the September 19 Cal-ICMA Telephone Panel/Webinar on Latest Updates in Technologies for Local Government-- (co-sponsored with CSMFO & MISAC).

Topics for Post-Webinar Group Discussions:

  1. Where can we use technology in our agency to communicate more effectively with our constituents?
  2. Where do we have difficult issues (internally or externally) that technology can help us resolve?
  3. What are some specific priorities or actions that we can take now to boost our results?

Link to Power Point presentation for September 19: http://icma.org/documents/Coaching 2007 Latest Technologies 09-19-07final.ppt.

Getting & Keeping Top Talent—Innovative Techniques

2-3 p.m., Wednesday, October 3

[Target audience: line managers and executives]

Questions to be covered:

  1. What are innovative ways to recruit talent—Top 10 Ways to Attract Talent?
  2. How have agencies succeeded in keeping top talent, especially where private sector opportunities compete?
  3. What things need to happen to enhance attracting future talent?  How do you deal with generational differences in interests and values?
  4. What resources can you tap?

Topics for Post-Call Group Discussions:

  1. Where do we need to focus our recruitment efforts?
  2. What innovative ideas from elsewhere appear promising to help us attract
    the people we need?
  3. Where is retention a critical issue?
  4. What are some things that we can do immediately to enhance results?

Click here for the audio recording of the October 3 Cal-ICMA Telephone Panel on Getting & Keeping Top Talent.

Alternatives to the People Crunch—Re-Inventing How We Work

3-4 p.m., Thursday, October 18

[Target audience: managers facing talent shortages; innovators]

Questions to be covered:

  1. When you have trouble finding the talent you need, what can you do?
  2. What are some examples of restructuring work or implementing systems to take the place of talent?
  3. How do you transfer knowledge of people who are leaving to the rest of the organization?
  4. What are outsourcing or other solutions?

Topics for Post-Call Group Discussions:

  1. What are the skills that we find difficult to fill through recruitment?
  2. Which of the strategies that others have used successfully appear
    desirable for our agency?
  3. How can we network and collaborate with other organizations to serve our
    constituents?
  4. What steps shall we take to explore these opportunities?

Books referenced by panel:

  • "Blue Ocean Strategy: How to Create Uncontested Market Space and Make
    Competition Irrelevant" by W. Chan Kim and Renée Mauborgne
  • "Price of Government: Getting the Results We Need in an Age of Permanent
    Crisis" by David Osborne and Peter Hutchinson
  • "Governing by Network: The New Shape of the Public Sector" by Stephen
    Goldsmith and William D. Eggers

Click here for the audio recording of the October 18 Cal-ICMA Telephone Panel on Alternatives to the People Crunch—Re-Inventing How We Work.

Succeeding in a Diverse Workplace—Strategies and Opportunities for Women and People of Color

3-4 p.m., Thursday, November 1

[Target audience: women and persons of color who want to advance; managers and HR leaders who want to work effectively in a diverse workplace]

Panelists:

  • Penny Culbreth-Graft, City Manager, Huntington Beach
  • Pat Martel, City Manager, Daly City
  • Lee McDougal, City Manager, Montclair
  • Carlos Palacios, City Manager, Watsonville

Questions for panelists:

  1. What issues arise for women and people of color who want to advance and what are personal strategies that you’ve used successfully?
  2. What resources have been helpful to you in breaking the glass ceiling?
  3. How will local government workforces change and what are constructive steps for agencies to take?

Topics for Post-Call Group Discussions:

Many agencies are organizing groups to listen to the calls (live or recorded) and discuss the topics among themselves after the calls. Some are summarizing their discussions and distributing them to managers throughout their organizations. Use the Cal-ICMA Coaching Program as an effective way to enhance professional development in your agency. Here are some discussion starters for this session.

  1. How welcoming is our organization to women and people of color?
  2. What steps can we take to attract and retain talented people and help them succeed?
  3. How can our workforce reflect the diversity in our community?

Click here for the audio recording of the November 1 Cal-ICMA Telephone Panel on Succeeding in a Diverse Workplace—Strategies and Opportunities for Women and People of Color.

Additional Resources:

 


Downloads
  How to Use Cal-ICMA Coaching Program to Develop Staff (Adobe Acrobat Document, 95 KB)
  2009 Cal-ICMA Coaching Program Brochure (Adobe Acrobat Document, 3,343 KB)
  Mastering Finance in Local Government (Adobe Acrobat Document, 4,384 KB)
  2008 Cal-ICMA Coaching Program Brochure (Adobe Acrobat Document, 1,614 KB)
  Renewing ICMA and the Profession by Frank Benest (Adobe Acrobat Document, 35 KB)
  Local Governments Preparing the Next Generation: 28 Case Studies (Adobe Acrobat Document, 1,940 KB)
  Ten Tips for Tackling Tough Issues (Adobe Acrobat Document, 10 KB)
  15 Thoughts on Ethics & Integrity-Kevin Duggan (Adobe Acrobat Document, 86 KB)
  2007 Cal-ICMA Coaching Program Brochure (Adobe Acrobat Document, 3,552 KB)
  2006 Cal-ICMA Coaching Program Brochure (Adobe Acrobat Document, 802 KB)
  News Coverage of Ethnic Recruitment Outreach (Stockton Southeast Asian) (Adobe Acrobat Document, 239 KB)
  Crime Alert to Latino Community (Stockton brochure) (Adobe Acrobat Document, 258 KB)
  News Coverage of Latino Outreach (Stockton) (Adobe Acrobat Document, 176 KB)
  Latino Education about Law Enforcement (Stockton PowerPoint) (Adobe Acrobat Document, 320 KB)
  Redwood City Employee Development Brochure (Adobe Acrobat Document, 124 KB)