ICMA recognizes communities for their commitment to the principles of performance management and effective communication of their performance data with residents and peer communities.
Depending on the level of recognition, Excellence being the highest, criteria include incorporation of data gathering and verification, public reporting, benchmarking and networking, strategic planning, community surveying, staff development, dashboarding, and continuous improvement.
For more information, visit icma.org/certificates-in-performance-management. For those interested in applying for the 2020 Certificates in Performance Management, the criteria and application form will be posted on November 1, 2019.
Certificate of Excellence
Alachua County, Florida
Albany, Oregon
Arvada, Colorado
Austin, Texas
Bayside, Wisconsin
Bernalillo County, New Mexico
Clayton, Missouri
Durham, North Carolina
Fairfax County, Virginia
Farmers Branch, Texas
Fayetteville, North Carolina
Fort Collins, Colorado
Fort Lauderdale, Florida
Gilbert, Arizona
Greer, South Carolina
Gunnison County, Colorado
Kansas City, Missouri
Montgomery County, Maryland
Oklahoma City, Oklahoma
Olathe, Kansas
Pinehurst, North Carolina
Rock Hill, South Carolina
San Antonio, Texas
San Francisco, California
Scottsdale, Arizona
Tamarac, Florida
Woodbury, Minnesota
Certificate of Distinction
Arapahoe County, Colorado
Baytown, Texas
Bellevue, Washington
Chapel Hill, North Carolina
Coral Springs, Florida
Dallas, Texas
Edmonton, Alberta
Fort Worth, Texas
Loudoun County, Virginia
Mesa, Arizona
Palm Coast, Florida
Phoenix, Arizona
Poudre Fire Authority, Colorado
Sarasota County, Florida
Sheboygan, Wisconsin
Sugar Land, Texas
Suwanee, Georgia
Tacoma, Washington
Wichita, Kansas
Certificate of Achievement
Alexandria, Virginia
Algonquin, Illinois
Arlington, Texas
Bettendorf, Iowa
Chester County, Pennsylvania
DeLand, Florida
Downey, California
Elk Grove, California
Georgetown, Texas
Maitland, Florida
Maui County, Hawaii
North Hempstead, New York
Salisbury, North Carolina
Santa Monica, California
Southlake, Texas
Stanly County, North Carolina
Stayton, Oregon
