Customer Service
Evaluation
"We put our customers first."

"On behalf of the City of Miami Beach,
thank you for your comments. They will help us serve you better in
the future."

Jorge M.
Gonzalez
City Manager

What was the purpose of
your visit to City Hall?

Which department did you
visit?

How would you rate the
ease of locating the department you visited?

Excellent
Good      Fair      Poor

How would you rate the
service you received?

Excellent      Good      Fair      Poor

How would you rate the
City representative's knowledge of the information?

Excellent
Good      Fair      Poor

How would you rate the
City representative's attitude and manner?

Excellent
Good      Fair      Poor

Was your specific need
addressed to your satisfaction?

Yes      No

If no, why not?

Comments/suggestions for
improvements

If you wish to be contacted regarding your
responses to this survey, please complete the section
below.

Name

Address

City

State   Zip Code

E-mail

Telephone
Number

Best Time To
Call

AM PM

Thank you
again!