WHY MEASURE PERFORMANCE?

1.	To provide staff with feedback on the work they are performing.

2.	If used in the right way, performance measures can help motivate the organization through the feedback it provides to individuals, divisions, and departments.

3.	Performance measurement provides information that can be used to make decisions, both by management and employees.

4.	Performance measurement assists and supports strategic planning.

5.	Performance measurement functions as an early warning system.

6.	Performance measurement can be used to promote desired changes in individuals, groups, and whole organizations contributing to an alignment throughout the organization toward the same goals and objectives.

7.	Performance measurement can be used to monitor performance trends over time, identifying processes that are doing well and others that need improvement.

8.	Upon completion of an improvement project, performance measurement can measure if the desired result(s) have actually been accomplished.

9.	Performance measurement can show why a customer, client, grantor would choose you over others.

10.	Performance measurement can form the basis for benchmarking our own performance and our own performance against other organizations, competitors, etc.