We are where the rubber meets the road in local government. Citizens need to hear our stories to understand that government can be a good thing.

Difficult conversations are necessary—at least if you want people to correct mistakes, learn, and grow. Remember one rule: You're trying to help, not win.

Build a respectful, supportive manager-chief relationship to ensure public trust and confidence.

Venice, Florida, manages special events with special detail.

What is the need for institutional review boards? Programs that are federally funded are required to use IRBs when conducting human subject research.

Helping elected officials and other community actors identify, work toward, and achieve common goals and objectives is part of the leadership role of local government managers.

When a natural disaster struck, my new job changed almost immediately. The experience was absolutely transformational.

Why public service? Because this profession is an opportunity to make a difference.