The ICMA Voluntary Credentialing Program recognizes professional local government managers who through their education and experience, their adherence to high standards of integrity, and their commitment to lifelong learning and professional development are deserving of the credential.
Credentialed Managers gain this recognition from ICMA through a peer review credentialing process that emphasizes not only their participation in professional development activities but, more importantly, what they learned from these activities. What distinguishes Credentialed Managers and Candidates is their commitment to plan for continuous personal improvement, to reflect upon their development activities, and to document their learning for peer review.
Benefits of being credentialed
- Recognition as a professional local government manager
- Quantification of the unique expertise you offer
- Demonstration of adherence to high standards of integrity
- Demonstration of commitment to lifelong learning
See your colleagues who are already credentialed
ICMA Credentialed Managers are viewed with growing distinction by local governing bodies and progressive, civically engaged communities.
Managers often ask whether they can make the time to become credentialed. The application process does not take a lot of time. Applying is quite easy, yet the benefits of the program itself are immeasurable.
Verify Your Eligibility
Your work experience must be full-time and appointed, and your degree must be from a regionally accredited or DEAC (formerly DETC) accredited university. You must also be a full member of ICMA.
Complete the Management Assessment
Your Management Assessment (or Applied Knowledge Assessment) results must be less than three years old to make an initial application.
Take an assessment
Watch a tutorial with step-by-step instructions regarding how to access and apply online.
|October 2, 2023|
|January 2, 2024|
|April 1, 2024|
|July 1, 2024|
Read the frequently asked questions about the multi-rater assessment requirement, sample annual report and other common questions about the ICMA Voluntary Credentialing Program.
- What happens after I apply?
What happens after I apply?
- The Credentialing Advisory Board will review your application within 45 days of the application deadline. For example, if your application is submitted before the April deadline, it will be reviewed by the end of May.
- Recommended names will be printed in the Leadership Matters e-newsletter for member review by mid-June.
- Approval will be granted by the ICMA Executive Board by mid-July.
- Notification will be sent via e-mail by late July.
- Online annual reports will be due every year after executive board approval of ICMA Credentialed Manager or Candidate status to renew your credential. Be prepared to provide at least one specific example of something you learned from each activity.
- Within the first five years of being in the program, you must complete a multi-rater assessment. If you cannot complete a multi-rater assessment for political or financial reasons, e-mail firstname.lastname@example.org so the Credentialing Advisory Board can help you devise another method of external feedback.
- What is the credential called?
What is the credential called?
ICMA-CM or ICMA Credentialed Manager. Initials or title can be used after the name on letterhead, business cards, or other professional documents.
- How are ICMA Credentialed Managers recognized?
How are ICMA Credentialed Managers recognized?
Members receive certificates or lapel pins by mail upon request to email@example.com. ICMA-CMs and Candidates are also invited to a special reception at the annual conference and are invited to attend special sessions and seminars during the conference and throughout the year. The online Who's Who record also indicates whether a member is an ICMA Credentialed Manager.
- How do I renew?
How do I renew?
Members are required to renew annually. Watch a video tutorial for step-by-step instructions on how to access your credentialing history and renew your credential.
- What happens after I retire?
What happens after I retire?
Retired members who have been credentialed for at least five years are eligible to become Retired Credentialed Managers. Retired Credentialed Managers do not have to submit annual reports unless they desire to retain the "active" credential. E-mail firstname.lastname@example.org to find out whether you are eligible.