Applying is quite easy, yet the benefits of the program itself are immeasurable.

How to Apply:

  1. Login or Create a free ICMA Account
  2. Go to MY ICMA
  3. Under Credentialing, select Apply/Renew
  4. Submit the online application, including a professional development plan, before the next quarterly deadline.

This video tutorial will provide step-by-step instructions regarding how to access and apply to the Voluntary Credentialing Program online.

Asking questions or requesting assistance

If you have questions about the Credentialing Program or the new software, please e-mail or call 202-962-3504 (Star-Aisha Boyd).  

If you need password assistance, contact ICMA’s Member Support Team at 1-800-745-8780 or