In his most recent column for Governing.com, Bob O'Neill discusses how today's government leaders are building on work that began decades ago as they deploy modern, data-driven tools for public-sector efficiency.

A self-described “somewhat-typical” millennial, Kridler is a management assistant for Dublin, Ohio. "I cannot speak for all local government professionals my age, but I've found that organizational values that help to attract, maintain, and nurture our generation include a team environment, employee development, citizen interaction, and creativity."