City of Elmhurst
Employment Opportunity
Utility Operations Manager

Position Summary
Plans, supervises, directs and reviews the operations of the Production/Treatment and Distribution/Collection Divisions of the department.

Essential Functions
• Develops and implements goals, objectives, policies, procedures and work standards for the assigned divisions; coordinates the preparation and administration of division budgets for assigned areas of responsibility.
• Plans, organizes, administers, reviews and evaluates the activities of professional, technical, maintenance and office support staff through subordinate managers and supervisors.
• Contributes to the overall quality of the department's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
• Prepares material for and makes presentations to the City Council, various advisory boards and commissions, citizen groups and City management to formulate policies and plans related to assigned operations.
• Reviews and evaluates program and service delivery, makes recommendations for improvements and ensure maximum effective service provision.
• Directs the procurement of professional services and associated contract negotiations; reviews the performance of contract professionals.
• Represents the department and the City with local and state agencies; makes presentations before various advisory committees, legislative, regulatory and community groups; oversees the best interests of the City in negotiations with others to provide services or take action supportive to the City.
• Directs the selection of staff and facilitates their training and professional development; interprets regulations and City policies and procedures to employees; ensures effective morale, productivity and discipline of department staff.
• Directs the selection of staff and facilitates their training and professional development; interprets regulations and City policies and procedures to employees; ensures effective morale, productivity and discipline of department staff.
• Directs capital improvement program for all water-related assets and infrastructure.
• Confers with members of other departments regarding departmental or City-wide operational matters; facilitates the resolution of problems and the development of coordinated policies.
• Directs the conduct of analytical studies; develops and reviews reports of findings, alternatives and recommendations; directs the maintenance of records and files.
• Prepares and directs the preparation of a variety of written correspondence, reports, procedures and other written materials.
• Ensures compliance with inspection and safety requirements of assigned operations.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
Qualifications
• Bachelor's degree in civil engineering, environmental science, public administration, or a closely related field; AND four (4) years of managerial experience in a water/wastewater setting; OR an equivalent combination of education, training and experience as determined by Human Resources.
• Possession of Illinois Class C Public Water Supply Operator’s License, or Illinois Class 1 Wastewater Operator’s License strongly preferred.
• Illinois driver’s license.
• Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials; and hearing and speech to communicate in person or over the telephone.
• Work is usually performed in an office setting. May be subject to performance in a field setting with exposure to chemicals, fumes, noise and inclement weather conditions. May drive to offsite meetings.
Required Knowledge and Skills
• Principles and practices of public works organizational development, management and administration in an urban setting.
• Public works planning and operations processes.
• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Administrative principles and practices, including goal setting, program development, implementation and evaluation, and the management of employees through multiple levels of supervision.
• Principles and techniques of capital improvement design, construction, funding and long-term maintenance.
• Principles and practices of developing teams, motivating employees and managing in a team environment.
• Applicable laws, codes and regulations.
• Techniques for making effective public presentations.
• Planning, organizing and administering a comprehensive public works program.
• Administering specified programs and staff through subordinate supervision.
• Reviewing and approving engineering designs, plans, specifications and construction documentation.
• Developing and implementing goals, objectives, policies, procedures and work standards.
• Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
• Providing for the training and professional development of staff.
• Applying and explaining complex federal, state and local laws related to the areas of responsibility.
• Preparing clear and concise reports, correspondence and other written materials.
• Using initiative and independent judgment within general policy guidelines.
• Using tact, discretion and prudence in dealing with those contacted in the course of the work.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Speaking English effectively to communicate in person or over the telephone.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.
Salary and Benefits
Salary Range: $108,548-$162,822 DOQ. FLSA Status: Exempt. Benefits: Includes medical, dental, vision and life insurance (City contributes annually half the cost of the deductible to employee HSA), tuition reimbursement, paid time off, and participation in the Illinois Municipal Retirement Fund (IMRF).

Interested, qualified candidates are asked to submit a completed application and resume online at https://elmhurst.org/jobs . Offers of employment are subject to successful completion of background check, drug screen, and physical. This position is open until filled.

The City of Elmhurst is an equal opportunity employer.