Palmerston North City Council in New Zealand demonstrates how AI can help local government staff serve the community.

Join Granicus for a free webinar on best practices for utilizing AI agents in your jurisdiction.

Learn how to identify and overcome inefficiencies in your jurisdiction's grant management processes in this free webinar from ICMA Partner OpenGov.

AI & Automation

Results from a recent survey by MissionSquare Research Institute

Government workflow automation technology is helping agencies modernize services, improve efficiency, and deliver better outcomes for residents.

Move beyond the hype to thoughtful AI adoption that serves your community’s priorities.

ICMA remains committed to helping you navigate evolving technology as a local government practitioner.

New research reveals how employees are already using AI in local government and what leaders must do to manage risk, trust, and workforce impact.