Member Price
Non-Member Price

Managing Fire and Emergency Services is your complete guide to fire and EMS management, perfect as a desktop reference or self-study tool. Also see Managing Fire and Emergency Services Study Guide.

The latest edition in the classic ICMA series on fire and rescue services, Managing Fire and Emergency Services is a comprehensive update of the bestselling Managing Fire and Rescue Services (2002).

Managing Fire and Emergency Services is a modern practical reference and textbook illustrating the challenges that fire and emergency managers face and outlining leading practices to meet those challenges head on.

The previous edition (2002) addressed a profession on the brink of change following 9/11, yet this singular event was not the only harbinger of change. Hurricane Katrina and other natural disasters, the creation of the Department of Homeland Security, and the threat of further terrorist acts underscored the need to prepare for and manage large scale emergencies. The housing collapse and economic crisis have further exacerbated the situation: fire and emergency services have to meet increased expectations with less funding from all levels of government.

At its very core, Managing Fire and Emergency Services provides a road map for effective management of all organizational facets in the modern fire and emergency services environment.

Two new chapters deal with the reality of professional firefighters being involved in all realms of emergency management and the increased involvement of fire agencies in emergency medical services.

Key Features:

  • Each chapter provides a level of understanding sufficient for action on the topic.
  • Emergent issues are explored.
  • 150 sidebars throughout the text illustrate leading practices from local case studies, expert analysis, and current research.
  • Every chapter presents historical and current information with the purpose of directing the reader into effective and efficient actions.
  • Chapters describe fully updated regulations, standards, and liability in key areas including human resource management.
  • Is the most effective guide for professionals preparing for promotional exams.
  • The content is designed to meet the National Fire Academy’s “Fire and Emergency Services Higher Education” (FESHE) model curriculum guidelines for its course, “Fire and Emergency Services Administration.”
  • Every chapter emphasizes the role of innovation, collaboration, and skills development.
  • Discussions address the latest developments in human resource management, candidate selection, firefighter safety, and grants management as well as information and communications technology.

Managing Fire and Emergency Services is organized into four sections, each completely updated and focused on operational achievement.

Part 1: Policy and Organizational Environment for Fire and Emergency Services
Part 2: Organizational Leadership
Part 3: Managing Fiscal Resources
Part 4: Critical Support Systems and Functions


  • Chief officers in fire and emergency services, including medical services 
  • Local government managers and administrators responsible for fire departments
  • Students in fire science, fire technology, and emergency services administration higher education courses
  • Professionals preparing for promotional exams. This book is designed to meet the National Fire Academy’s Fire and Emergency Services Higher Education (FESHE) model curriculum guidelines for its course.

Adam K. Thiel has spent 20 years in the fire and emergency services across four states and in numerous capacities. He currently chairs the National Fire Protection Association (NFPA) Technical Committee on Emergency Services Organization Risk Management, is the author of numerous publications, and teaches graduate level public administration courses.

Charles R. Jennings is an associate professor at John Jay College of Criminal Justice of the City University of New York (CUNY). He is also the director of the Christian Regenhard Center for Emergency Response Studies at CUNY. He has more than 20 years experience as a firefighter and officer in New York and Maryland and is currently principal of Manitou, Inc., a public safety consulting firm.

Managing Fire and Emergency Services is your complete source for the latest fire and emergency management information and issues.

New, Reduced Membership Dues

A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!