A 2017 ICMA study tour visited China to exchange ideas on key elements of evolving smart cities.
Roanoke, Virginia's Chief Engagement Officer Timothy Martin recently sat down with ICMA and offered his insights on social media and community engagement efforts.
Crisis leadership involves more than simply saying the right message(s) to the right audience(s) to uphold the reputation of an institution in the face of crisis.
Filled with key research findings and expert insights about local government issues and trends, this section of LGR focuses on citizen engagement and economic success.
Tools to help you build and maintain public trust, plan for bumps in the road, and develop relationships with your residents to mitigate alienation, anger, and a lack of trust.