Local governments find innovative ways to provide internet access in response to COVID-19.

Balancing the return to work and minimizing the risk of a secondary outbreak calls for big data given China's mobile workforce.

There is great uncertainty about when and how to act. Yet the leaders and followers must act anyway.

A Philosophical Look at How Best to Navigate the Online World [PM Magazine, April 2020]

Innovative library services yield huge returns on investment, presenting local government leaders with a tremendous opportunity to grow their economies.

Communities must embrace innovative operational procurement models that feature innovative tools and systems as part of the end-to-end procurement process.

Driving responsive change in your community. [PM Magazine, February 2020]