The first municipality in Florida to have a confirmed positive case [PM Magazine, May 2020]

The critical appointment of an interim chief in a city rocked by a high-profile investigation [PM Magazine, May 2020]

A road map for avoiding, preparing for, managing, and recovering from a crisis [PM Magazine, May 2020]

Thoughts to consider as we envision the path forward [PM Magazine, May 2020]

Leading a successful change process requires a clear reason, a solid strategy, and effective two-way communication.

There is great uncertainty about when and how to act. Yet the leaders and followers must act anyway.

Tom Bakaly, CEO of Beach Cities Health District and former city manager, describes how his organization has responded to COVID-19.

Managers from across the globe share how they are maintaining staff morale despite social distancing.