10 tips to help shake off counterproductive communication behaviors and get better results personally and professionally.

The role of a municipal clerk is often a misunderstood position in local government. Municipal clerks are often the first and most direct link between residents and government.

In 1924, the City Managers’ Association renamed to the International City Managers’ Association, recognizing the many Canadian applications the organization had received.

At the local government level, events can unfold quickly that demand immediate and thoughtful action by employees.

In 1934, ICMA publishes its first edition of The Municipal Year Book, which sells 1,000 copies and quickly becomes the authoritative source for municipal information.

It was clear this was a major issue and that it had become personal.

Public service is a privilege. And as with life’s privileges, it comes with a unique set of responsibilities and obligations.