Spokespeople play a key role in shaping how citizens and the media perceive the local government's crisis management activities.

It’s simple. Great communities need great parks.

The key to giving and getting gratitude is knowing who to thank, when to thank them, and how to do it.

Insight into the biggest gaps in local government crisis communication strategies.

The speed of emergency response can be key to saving lives.

As part of the wider transformational changes already taking place in local councils across the UK, Brexit adds further uncertainty and challenge.