To reach the most residents as quickly as possible during a severe storm, the city of Austin, TX used a social media strategy to enhance crisis communications.

Thank you for your membership and your commitment to the local government profession!

Spokespeople play a key role in shaping how citizens and the media perceive the local government's crisis management activities.

It’s simple. Great communities need great parks.

The key to giving and getting gratitude is knowing who to thank, when to thank them, and how to do it.

Insight into the biggest gaps in local government crisis communication strategies.