Managers can have difficulty figuring out how to measure progress toward community priorities such as "quality of life." But it can be possible to "measure the unmeasurable."

Employing data-driven decision making, Las Vegas, Nevada, has prioritized sustainability and traffic safety projects.

A new Best Practice from GFOA suggests indicators for tracking the performance of economic development activities.

You need performance data as a starting point for improving services. And here's how to avoid common pitfalls in collecting it.

Information, ideas, and inspiration to make local government performance management a reality.

Performance management is much more than just measurement.

The roots of performance management are solidly established in the profession and in ICMA's history.

Comparing performance with peer jurisdictions helps managers track progress and provide accurate information on service delivery.