Event Info

DATE & TIME

Eastern Time (North America)

PRICE

ICMA Member
395.00
Non-Member
695.00

Details

Business meeting with people around a conference table.
Join ICMA Northeast regional director Kate Fitzpatrick as she leads a three-part webinar series featuring local government managers sharing stories and solid advice.

Stepping into leadership alongside newly elected officials can feel like navigating a fast-moving landscape—high expectations, new personalities, and decisions that can’t wait. This three-part webinar series will help you and your elected body come together to do great work for the community you serve. 

All sessions will run from 1:00 PM—2:30 PM Eastern Time.

June 16 | Session 1: Create a Solid Foundation

Your early actions—either as a new manager yourself or when newly elected officials onboard—will help you foster effective collaboration, transparency, and mutual respect. In this session, we will discuss how to clarify roles of governance and administration, communicate candidly to build trust, and establish shared expectations for communication, decision-making, and near-term priorities.

June 23 | Session 2: Set the Tone with Emotional Intelligence

Emotional intelligence requires self-awareness, emotional control, and empathy in every interaction. By listening actively, acknowledging differing perspectives, and responding thoughtfully rather than defensively, you build trust and model steady leadership. This session will share insights on how to manage your reactions—especially during conflict or criticism—to signal professionalism and establish a culture of respect and collaboration from the start.

June 30 | Session 3: Build Your Toolbox and Lead with Confidence

Relationships aren’t one-size-fits-all. This session will help you develop a consistent set of practices—from establishing clear communication norms to anticipating questions—so that regardless of communication style, each member of your governing body has the complete information they need to make decisions for the community.

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