We should recognize that performance evaluations aren’t effective and instead develop a straightforward performance evaluation system that emphasizes employee development.

A Leadership ICMA project for a Boston suburb turned into something greater as the team realized their research and recommendations are applicable to many local governments.

NLC program helps smaller communities compete for grant funding.

If you want to measure impact, measure output first.

Rejoin at a reduced rate.

Report on ethics violations and program highlights for fiscal year 2022.

Frank Benest has culled his “top 10” list of leadership lessons from the first 99 columns in hopes that the lessons provoke your leadership thinking and action.