Description
DEFINITION

Under general direction, plans, organizes, oversees, coordinates and manages the staff and operations of comprehensive recreation programs including tiny tots, youth, teens, adults, seniors, sports, contract classes ,day camps, and special events; oversees operations of recreation and sports facilities, including athletic fields, swimming pool, recreation centers, tennis courts and parks; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides highly complex and responsible support to the Community Services Director in areas of expertise; and performs related work as required.

IDEAL CANDIDATE

The ideal candidate will have experience overseeing and executing recreation and art programs, events, and special projects. The ideal candidate will supervise full-time and part-time staff while working collaboratively with a tight-knit group of recreation professionals. They will have excellent verbal and written communication skills while providing exceptional customer service to the public, dignitaries, commissioners, and community partners.

Has knowledge and experience of Administrative principles and practices, including program development, lifecycles, and evaluations
Understanding of effective staff supervision, including hiring and onboarding, goal setting, training, and employee evaluations
Planning and implementing art programs and events, including but not limited to visual art exhibitions, film screenings, lecture series, and spoken word
Understanding recreation program development and evaluating lifecycles, budget, and community trends
Ability to coordinate Department facility or park improvement projects and assist the Director with managing Capital Improvement Projects (CIP)
Ability to research and compile data for grants in addition to managing the requirements for awarded grants
Experience compiling data, processing vendor agreements, and filing permits for events and projects
Experience working with City Commissions, including understanding the Brown Act and composing agendas, minutes, staff reports, and presentations
Communicates effectively both verbally and in writing
Must be outgoing and self-driven with the ability to oversee multiple programs, a complex budget, special projects, partnerships, and agreements while maintaining a positive attitude
Is a passionate, dedicated, genuine, and ethical leader who understands the importance of personalized customer service
Is committed to practicing and improving environmental and sustainable methods in parks, programs, and events
Is proficient, competent, and comfortable using Microsoft and Adobe programs, social media platforms, website applications, and other operating systems
Examples of Duties
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends within departmental policy, appropriate service, and staffing levels; recommends and administers policies and procedures.

Develops and standardizes procedures and methods to improve the efficiency and effectiveness of recreation and community services programs; continuously monitors and evaluates the service delivery methods and procedures and identifies opportunities for improvement; recommends improvements to the Director and implements new procedures and methods.

Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and reviews with the Community Services Director; directs the implementation of improvements.

Plans, directs, coordinates, and reviews the work plan for assigned programs; meets with staff to identify and resolve problems; assigns work activities, projects, and programs; monitors workflow, reviews and evaluates work product, methods, and procedures.

Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff and volunteer training, including first aid and CPR policies, procedures, and methods; works with employees to correct deficiencies; implements discipline and termination procedures.

Ensures that programs and facilities are in compliance with applicable state, county, and City regulations.

Assists with and plans department-wide and program-specific services, guidelines, publicity, and activities; evaluates program effectiveness and suggests improvements.

Provides responsible staff assistance to the Community Services Director; prepares and presents staff reports and other necessary correspondence.

Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to community services programs, policies, and procedures as appropriate.

Develops, administers, and evaluates service contracts; administers and evaluates activities and services provided by contractors.

Serves as liaison for the Community Services Department with other City departments, divisions, and outside agencies; negotiates and resolves significant and controversial issues.

Participates in the development and administration of the Community Services Department annual budget; compiles the forecast for additional funds for staffing, equipment, materials, and supplies; monitors expenditures and implements adjustments as necessary.

Meets with community committees, clubs, and other organizations as a representative of the City and the department and agencies to explain and promote recreational activities and programs, and to assure that programs and activities are meeting changing needs of the community served.

Stays abreast of new trends and innovations in the field of community services; prepares press releases; makes presentations; promotes use of community services.

Evaluates the adequacy and equity of fee rates for recreational, athletic, senior citizen, and related community service programs.

Prepares and directs the preparation of a variety of written correspondence, reports, procedures, ordinances, and other written materials.

Receives, investigates, and responds to problems and complaints from citizens in a professional manner; identifies and reports findings and takes necessary corrective action.

Maintains and directs the maintenance of working and official departmental files.

Monitors changes in laws, regulations and technology that may affect departmental operations; implements policy and procedural changes as required.

Supports the Cultural Arts Commission.

Performs other duties as assigned.

Typical Qualifications
Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

Equivalent to a bachelor’s degree from an accredited college or university with major coursework in recreation, physical education, public or business administration, or a related field.

Experience:

Five (5) years of increasingly responsible recreation program management experience, including two (2) years supervisory experience.

License:
Possession of a valid California Driver’s License and a satisfactory driving record, to be maintained throughout employment.

Must be First Aid/CPR AED certified.

Supplemental Information
Knowledge of:

Administrative principles and practices, including goal setting, program development, implementation and evaluation and supervision of staff, either directly or through subordinate levels of supervision.

Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs through community participation.

Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.

Recreation, cultural, and social needs of the community.

Principles, practices, and service delivery needs related to the program areas to which assigned.

Principles and practices of program administration, including budgeting, purchasing and personnel management.

Recreation site management, including coordination with special instructors and concessionaires.

Safety principles and practices.

Recent developments, current literature, and sources of information related to recreational program planning and administration.

Marketing theories, principles, and practices, and their application to a wide variety of community services programs including developing community participation and support.

Applicable federal, state, and local laws, codes, and regulations.

Records management principles and practices.

General principles of risk management related to the functions of the assigned area.

Techniques for effectively representing the City in contacts with governmental agencies, community groups and various business, professional, educational, regulatory, and legislative organizations.

Techniques for providing a high level of customer service, by effectively dealing with the public, vendors, contractors, and City staff.

The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:
Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.

Develop and implement goals, objectives, practices, policies, procedures, and work standards.

Provide administrative, management, and professional leadership for Recreation programs and operations.

Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.

Analyze problems, identify alternative solutions, anticipate consequences, and implement recommendations in support of goals.

Interpreting, applying, and explaining complex laws, codes, regulations, and ordinances.

Maintain accurate records and files of work performed.

Use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.

Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.

Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.

Establish and maintain effective working relationships with those contacted in the course of the work.

Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Having trouble logging in? Contact the NEOGOV Applicant Support Hotline Toll Free at (855) 524-5627.

Need an Accommodation? If you have questions or need special accommodation with the recruitment process, please contact Human Resources at (310) 456-2489 ext. 488. The City of Malibu is an equal opportunity employer.