The City of Roanoke designed a campaign pledge where residents would agree to reduce their carbon footprint and lessen their impact on the environment.

In light of recent natural and manmade disasters, residents are expecting greater notification of potential emergencies.

This article explains the reasons for involving the public in the budgetary process, including greater transparency, better communication about revenues...

Community stakeholders came together to explore methods that would lead Lynchburg to an open, honest, inclusive, and sustainable discussion of race relations.

Customer Service and 311/CRM Technology in Local Governments

This 2008 request for proposal from the City of Davenport, Iowa is not comprehensive compared to other RFP's, which usually include substantial discussion of legal aspects.