There are behaviors and practices that, through repetition and perseverance, can help leaders and anyone else develop a mindset that’s open to imaginative and better ideas

Excuses take root in our lives because we allow ourselves to get caught up in the cycle of repeating them instead of taking control, breaking bad habits, and building self-esteem.

Each section concludes with a question for readers to ponder and perhaps use at a retreat for elected officials.

Most local government managers are eventually going to experience bumps along their career path.