“It’s the right thing to do” is the response of 56% of local governments when asked why they engage in e-democracy/e-participation projects and activities.

Citizen participation allows better decision-making by local officials.

Seven tools can make community collaborations more manageable.

New report identifies the benefits of evaluating citizen participation.

Civic Awareness Month, which occurs in September, reminds us of the importance of an educated and engaged citizenry.

Local government managers need to demonstrate the enthusiasm and, yes, feel the fear that inspires small business owners and CEOs of big corporations to get it right and to get it right now. Citizen surveys help local government managers get it right.

Why should local governments use social media? Because that’s where your citizens are.