This report describes the training opportunities afforded to 311 system personnel through U.S. Department of Homeland Security's National Incident Management System(...)
With more than 50,000 visitors over several days, the 2008 Democratic National Convention
In an effort to combat the H1N1 Pandemic early on, the Regional Municipality of Niagara, Ontario, created the Innovation in Immunization
Colorado Springs covers approximately 193 square miles and sits at an altitude of 6,035 feet above sea level.
The FBPP began in the spring of 2008, after Emergency Preparedness managers asked, “How can we reach and serve the people who need us the most?” (...)
This document from the U.S. Department of Justice provides and overview of The Public Safety Officers’ Benefits Act of 1976.
The City of Albuquerque, New Mexico’s 311 Citizen Contact Center was introduced in July 2005 and quickly became a popular source of city information and access to city services.