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  1. Home

Performance Management

Performance management includes identifying, collecting, analyzing, and reporting on indicators that show how well the organization performs, both internally and in the delivery of services to the public, and how that performance compares with its targets or with peer organizations. More importantly, as a management tool, performance data is intended not as an end result, but rather as a means to more informed decision making and a more engaged community.

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Displaying 370 - 378 of 637 results
Article
Members Shine in Media Tour
March 1, 2017

Pat Martel and Scott Hancock conducted interviews with radio and TV stations to raise awareness of professional local government management, ICMA’s 100th Anniversary, and Life, Well Run.

Blog Post
Learn How to Craft Your Budgeting and Performance Management System Requirements
admin
Jan 27, 2014
Basic page
The GIS Guide for Elected Officials
February 22, 2017

A joint Esri-ICMA publication -- edited by ICMA staffer, Cory Fleming -- helps executives and elected officials learn how GIS technology is being used by governments across North America.

Article
Top 10 Topics for 2013
March 1, 2017

Here are the top 10 topic pages viewed on the Knowledge Network in 2013.

Blog Post
Performance Measurement Plays Well in Cities
admin
Jan 02, 2014

Performance management will get you the answers you need.

Case Study
Applying the City of Coon Rapids, MN AIM Impact Tool as a Visioning Tool

After designing and building the AIM Impact Tool, this document provides the background for constructing an action plan that lays the framework for applying the tool...

Case Study
Building a Culture of Performance Measurement, Continuous Improvement & Accountability

Burlington is committed to providing opportunities for all residents.

Project / Research Report
City of Coon Rapids, MN AIM Impact Tool as a Vision Builder

This document provides a brief overview of the AIM Impact Tool and its intended future use.

Other Document
Sample Worksheet for the City of Coon Rapids, MN AIM Impact Tool

This document serves as an example of a worksheet for Coon Rapids, MN AIM Impact Tool. 

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