
Julia D. Novak, ICMA-CM
CEO/Executive Director
Julia D. Novak, ICMA-CM is CEO/Executive Director of ICMA, the International City/County Management Association, which advances professional local government worldwide through leadership, management, innovation, and ethics.

Maria Solano
Deputy Executive Director/ Chief Operating Officer
Maria Solano will join ICMA as Deputy Executive Director/ Chief Operating Officer, ICMA on September 15.

Sabina Agarunova
Chief Financial Officer
Sabina Agarunova has been with ICMA since 2013 and currently serves as the Chief Financial Officer. Prior to the hiring of ICMA’s first Chief of Staff, Sabina served in a dual role of Interim Chief Operating Officer (COO)/Chief Financial Officer.

Michelle Crandall
Chief Member Services Officer
Michelle Crandall joined ICMA in July 2025 and serves as ICMA’s first Chief Member Services Officer. In this new role, she provides leadership to three critical program areas: Member Benefits & Services, Strategic Relations, Prior to joining ICMA, Michelle served as Hilliard, Ohio’s first city manager since 2020.

Jeremy Figoten
Managing Director of Conferences, Events, and Sponsorships
Jeremy Figoten joined ICMA in 2018 as Director of Conferences and Events and was promoted to Managing Director of Conferences, Events, and Sponsorships in 2022.

Tad McGalliard
Managing Director, Innovation and Research
Tad McGalliard is ICMA’s Managing Director for Research, Development, and Technical Assistance. He joined ICMA in 2003 as a senior project manager.

Carol Moore
Assistant to the CEO/Executive Director and Board Liaison
Carol Moore joined ICMA in May 2025 and serves as assistant to the CEO/Executive Director and Board Liaison. A dedicated public service leader with over two decades of experience in municipal government and public administration, she provides high-level strategic and operational support to senior leadership.

Lynne Scott
Managing Director, Brand Management, Marketing and Outreach
Lynne Scott joined ICMA in 2001 and is now the Managing Director, Brand Management, Marketing and Outreach. Lynne has been a major contributor to ICMA’s equity work as well as to the Outreach, Membership, and Professional Development Teams for over twenty-two years.

Amber Snowden
Manager, Public Policy & Special Projects
Amber Snowden joined ICMA in December 2014 and is now the public policy and special projects advisor in the Executive Office. In this role, she oversees ICMA’s public policy advocacy and education efforts, working with federal policy partners to advocate on behalf of local governments and coordinates ICMA’s strategic plan development and implementation processes.
ICMA Regional Directors

Kate Fitzpatrick
Northeast Regional Director
Kate Fitzpatrick, ICMA-CM joined ICMA as Northeast Regional Director in July 2025 following over three decades of exceptional experience in municipal administration.

Matthew Fulton
Midwest Regional Director
Matthew Fulton joined ICMA in July 2023 as the Midwest Regional Director after a successful 35-year career in local government and 5 years working for Polco, an ICMA strategic partner.

Pat Martel
West Coast Regional Director
Pat Martel joined ICMA as the West Coast Regional Director in July 2019 following thirty-eight years of distinguished service in California local government, where she held executive leadership positions with the cities of Inglewood, South San Francisco, Daly City, San Francisco and Hayward.

Wayne Parker
Mountain Plains Regional Director
Wayne Parker joined ICMA as the Mountain Plains Regional Director in March 2024 following a stellar 40+ year career serving local governments in Missouri, Kansas, and Utah.

Randall (Randy) Reid
Southeast Regional Director
Randall (Randy) Reid has served 8 years as Southeast Regional Director for the International City and County Management Association. He has over 40 years of experience in local government serving as the County Manager of Martin Alachua, and Sarasota County in Florida, and as the City Manager of Green River, WY and Titusville, Fl.