Julia D. Novak, ICMA-CM, CEO/Executive Director
Email: CEO@icma.org
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Julia D. Novak, ICMA-CM is CEO/Executive Director of ICMA, the International City/County Management Association, which advances professional local government worldwide through leadership, management, innovation, and ethics. ICMA is the authority on leadership and management for appointed professional managers and administrators serving U.S. and international local governments. Julia will oversee all aspects of ICMA, including membership, staff, and implementation of the Executive Board’s strategic objectives. With extensive experience in local government, Julia has served as both a city manager and a deputy city manager. She has been an ICMA credentialed manager since 2002 and has successfully built a thriving consulting practice, advising various local government entities with populations up to 1.3 million people. Julia's global experience includes supporting local government work in Iraq, China, and Africa. Her proven leadership ability and entrepreneurial vision will help ICMA continue to evolve and grow, ensuring the organization effectively serves its members and advocates for their important work. Julia earned a master’s in public administration from the University of Kansas and a bachelor’s degree from George Mason University.
Sabina Agarunova, Chief Financial Officer
Email: sagarunova@icma.org
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Sabina Agarunova has been with ICMA since 2013 and currently serves as the Chief Financial Officer. Prior to the hiring of ICMA’s first Chief of Staff, Sabina served in a dual role of Interim Chief Operating Officer (COO)/Chief Financial Officer. Sabina directs the Finance and Contract Administration (FCA) Team, which ensures effective and efficient stewardship of ICMA’s resources, accurate and timely financial reporting, and compliance with applicable laws and regulations. Prior to joining ICMA, Sabina served as the Chief Financial Officer for the International Republican Institute (IRI). Sabina is a Certified Public Accountant licensed in the District of Columbia and earned an associate’s degree in Music from Sumgait Music College, Azerbaijan and a bachelor’s degree in Russian Literature from Baku State University, Azerbaijan.
Michelle Crandall, Chief Member Services Officer
Email: mcrandall@icma.org
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Michelle Crandall becomes ICMA’s first Chief Member Services Officer. In this new structure, she will provide leadership to three critical program areas: Member Benefits & Services, Strategic Relations, Member Support and Advancement, and Professional Development and Learning. Michelle is a former ICMA Executive Board Member and is one of the original “Athenians’ – a group of ICMA Members who have worked together to provide meaningful professional development to local government managers grounded in the Athenian Oath. Michelle’s experience, connection to ICMA Members, and deep commitment to ICMA make her the ideal person to fill this new role within the organization.
Jeremy Figoten, Managing Director of Conferences, Events, and Sponsorships
Email: jfigoten@icma.org
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Jeremy Figoten joined ICMA in 2018 as Director of Conferences and Events and was promoted to Managing Director of Conferences, Events, and Sponsorships in 2022. In his role, Jeremy oversees the activities of teams focused on planning, managing, and executing all elements of the ICMA Annual Conference, ICMA Regional Conferences, the ICMA Executive Board Meetings, and other ICMA in-person and digital events. In addition, the Sponsorship team manages and runs the ICMA Partner and Sponsorship program, which includes recruitment, renewal, and execution of deliverables for year-round engagement as well as event and single items. Prior to joining ICMA, Jeremy served as Senior Vice President of Meetings, Business Development, and Communications for the National Apartment Association (NAA). Jeremy earned his bachelor’s and master’s degrees in communication from American University and is a Certified Association Executive (CAE).
Tad McGalliard, Managing Director for Research, Development, and Technical Assistance
Email: tmcgalliard@icma.org
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Tad McGalliard is ICMA’s Managing Director for Research, Development, and Technical Assistance. He joined ICMA in 2003 as a senior project manager. From 2009 to 2015 he served as ICMA’s first Director of Sustainability. In his current role, Tad oversees the activities of teams focused on research, publications, grant funding, business development, and technical assistance. Prior to joining ICMA, Tad worked with Cornell University’s Center for the Environment, assisting local governments and nonprofit partners on sustainable community strategies, including projects in large cities, and small rural communities. He formerly worked with the Energy, Environment, and Resources Center on redevelopment and reuse strategies for federal facilities. Tad earned his bachelor's and master’s degrees at the University of Tennessee.
Carol Moore, Assistant to the CEO/Executive Director and Board Liaison
Email: cmoore@icma.org
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Carol Moore will serve as the primary point of contact for the ICMA Executive Board, overseeing all Board operations. Carol also assists the CEO/Executive Director with special projects and strategic objectives. Carol brings public administration experience from her work in Florida, Pennsylvania, Washington, and Massachusetts. Just prior to joining ICMA, she served as the City Clerk, Clerk of the Council, and Chief Elections Officer for the City of Newton, Massachusetts. She is a Certified Municipal Clerk (CMC). Carol holds a Master’s degree in Public Policy and Management from the University of Pittsburgh’s Graduate School of Public and International Affairs (GSPIA) and a Bachelor of Arts in History from Saint Bonaventure University in Olean, New York.
Lynne Scott, Managing Director, Brand Management, Marketing and Outreach
Email: lscott@icma.org
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Lynne Scott joined ICMA in 2001 and is now the Managing Director, Brand Management, Marketing and Outreach. Lynne has been a major contributor to ICMA’s equity work as well as to the Outreach, Membership, and Professional Development Teams for over twenty-two years. Most recently, Lynne served as director of membership marketing and as director of equity and social justice, where she led our Race, Equity, and Social Justice initiatives. She was also instrumental in creating two flagship DEI programs: the Leadership Institute on Race, Equity and Inclusion, as well as the Equity Officer Cohort program, which helped ICMA successfully compete for a $1 million grant from the Gates Foundation. Most recently, Lynne led the marketing of our lowered dues rate initiative and our newly launched Learning Management System. Lynne has a BA in Journalism, with a marketing minor, from Duquesne University in Pittsburgh, PA. She is also a graduate of the University of Virginia, Senior Executive Leadership Institute and holds a Diversity and Inclusion Certificate from Cornell University.
Amber Snowden, Manager, Public Policy & Special Projects
Email: asnowden@icma.org
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Amber is an experienced association and local government professional who brings an unbridled passion for public service to her role overseeing public policy engagement, assisting members to develop and articulate policy priorities and work with federal policy partners to advocate on behalf of local governments. In this role, Amber also serves as staff liaison to the Governmental Affairs & Policy Committee and represents ICMA on the National Homeland Security Consortium, the Big 7 consortium of national organizations representing state and local governments, and the Board of IBTS (Institute for Building Technology and Safety) as a board-appointing staff liaison.
ICMA REGIONAL DIRECTORS
Kate Fitzpatrick, Northeast Regional Director
Email: kfitzpatrick@icma.org
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Kate Fitzpatrick, ICMA-CM, brings over three decades of exceptional experience in municipal administration to this role. She began her career with Needham in 1990 as personnel director, was promoted to assistant town administrator, became town administrator in 2001, and served as Needham's first town manager when the town charter was amended in 2005. Throughout her 20-year tenure as town manager, Kate has been recognized as a pioneer and advocate for women in government leadership. In 2017, she co-founded Massachusetts Women Leading Government with four other municipal administrators, an organization focused on supporting women's career advancement in local government. She also served as a member of ICMA’s Credentialing Advisory Board, 2019-2025, including a term as chair. Kate is known for her collaborative leadership style, positive outlook, and ability to bring people together to achieve meaningful results for the communities she serves.
Matthew Fulton, Midwest Regional Director
Email: mfulton@icma.org
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Matthew Fulton joined ICMA in July 2023 as the Midwest Regional Director after a successful 35-year career in local government and 5 years working for Polco, an ICMA strategic partner. During his career, Matt served as City Manager in three Minnesota communities, West St. Paul, Minnesota (2013-2017), Coon Rapids, Minnesota (2006-2012), and New Brighton, Minnesota (1993-2006) and as City Administrator for Hartford, Wisconsin (1987-1993). Before joining ICMA, Matt’s involvement as a member included serving as an Executive Board Midwest Vice President (2009-2011) and chairing ICMA’s International Task Force prior to that. Additionally, Matt served as the ICMA Conference Planning Chair for the San Diego conference in 2004. During the course of his career, Matt has served in numerous other leadership positions, including serving as President of the Minnesota City/County Management Association and serving on the Executive Board for the League of Minnesota Cities. Matt received his MPA from the University of Wisconsin-Madison and his BA in Urban Studies from the University of Minnesota-Duluth.
Pat Martel, West Coast Regional Director
Email: pmartel@icma.org
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Pat Martel joined ICMA as the West Coast Regional Director in July 2019 following thirty-eight years of distinguished service in California local government, where she held executive leadership positions with the cities of Inglewood, South San Francisco, Daly City, San Francisco and Hayward. Serving as an Assistant City Manager, General Manager of Public Utilities and City Manager, Ms. Martel was responsible for managing public services in communities ranging in size from 67,000 to 850,000 residents. Most recently, Pat served as City Manager of Daly City from 2005 until retiring in June, 2018. She previously served as Assistant City Manager of Daly City from 1995 to 2001 before moving to the City and County of San Francisco to serve as the General Manager of the Public Utilities Commission. As West Coast Regional Director for the International City/County Management Association, Pat is responsible for coordinating ICMA’s presence in the West Coast Region which includes the states of Alaska, California, Hawaii, Nevada, Oregon, and Washington. Providing support to well over 1500 ICMA members in the region, Pat also supports the ICMA Executive Board Vice Presidents representing the west coast. Ms. Martel was elected a member of the ICMA Executive Board as West Coast Regional Vice President, 2010-2013. She was selected by the Executive Board to serve as the 102nd President of ICMA in 2015. Pat has also served the profession as a board director for the California City Management Foundation, the City Managers Department of the League of California Cities, Women Leading Government, the Local Government Hispanic Network, and the Institute for Local Government. A graduate of the University of Southern California, Martel holds a B.S. degree in Public Affairs and Journalism, as well as a Master’s degree in Public Administration.
Wayne Parker, Mountain Plains Regional Director
Email: wparker@icma.org
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Wayne Parker joined ICMA as the Mountain Plains Regional Director in March 2024 following a stellar 40+ year career serving local governments in Missouri, Kansas, and Utah. He most recently retired from his role as city manager of Provo, Utah after 20 years of service to his community and brings a passion for community development, public safety, and innovation. As the Mountain Plains Regional Director, Wayne will serve as a conduit between ICMA and the multiple state associations across the Mountain Plains Region, which includes the states of Arizona, Arkansas, Colorado, Idaho, Kansas, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Texas, Utah, and Wyoming.
Randall (Randy) Reid, Southeast Regional Director
Email: rreid@icma.org
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Randall (Randy) Reid has served 8 years as Southeast Regional Director for the International City and County Management Association. He has over 40 years of experience in local government serving as the County Manager of Martin, Alachua, and Sarasota County in Florida, and as the City Manager of Green River, WY and Titusville, Fl. Mr. Reid started his career as a public works seasonal laborer in Vandalia, Ohio while an undergraduate in college becoming eventually Assistant City Manager upon obtaining his MPA degree. Randy has served as President of the Florida City and County Management Association (FCCMA) and the Great Open Spaces City Management Association (GOSCMA). He has chaired the FCCMA Ethics Committee and served on the Florida League of Cities Board of Directors, the Alliance for Innovation Board of Directors and the Florida Association of Counties Foundation Board. He has served on many ICMA committees and chaired the ICMA Sustainable Communities Advisory Committee. He holds a Master of Public Administration Degree (MPA) from the University of Dayton and a BA in Public Administration from Miami University of Ohio. He currently serves as Courtesy Assistant at the Bob Graham Center for Public Service at the University of Florida, which has a focus on civic engagement and education and a lecturer at the University of Florida Medical School’s Public Health Academy.
